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Q: How does
it work?
After a quick and simple registration process, you will be given
an access number. Anytime you want to make a call, simply dial
the access number from your registered telephone line, and then
dial the number you're calling! There is no longer a need for
PIN numbers since we authenticate our customers via their
registered phone line. Many of our customers put their access
number into the speed dial program on their phones for quicker
dialing. TOP
Q: Do I
need to switch from my current telephone service?
No. It doesn't matter who your current local or long-distance
provider is, you don't need to do anything but dial the access
number provided in order to take advantage of unlimited long
distance. TOP
Q: Where
can I call?
With Unlimited Long Distance, you can call anywhere in the
continental United States (48 contiguous states). State-to-State
or In-State long distance is included! TOP
Q: Can I
only call at certain times?
You can make a call whenever you want! Not just on the weekends
or after 9pm...anytime you want! Call early, call late, call
anytime! The choice is yours! TOP
Q: Are
there any additional fees?
No. There are no additional fees, cancellation fees, per minute
charges, per call charges, taxes or any other hidden charges. For one
low monthly flat rate, you can call all you want!
TOP
Q: Can
anyone sign up?
Yes, as long as you are in our coverage area. People outside our
coverage area are encouraged to fill out the information request
form so that we may contact you once we establish service in
your area.
TOP
Q: How long
will it take from the time I sign up to use the service?
You can begin using the service within 5-7 days. After you sign-up, all of your account information will also be emailed to
you. TOP
Q: Do I
have to commit to a long-term contract?
No. You can discontinue service anytime by emailing our customer
service department at
support@longdistance.com
ten days before your next billing date to avoid additional
charges.
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Q: Do I get
a bill in the mail?
No
confusing bills. The same amount is deducted from you checking
account or credit card each month.
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Q: Does
this plan cover international calling?
No. Only the 48 contiguous states are covered.
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Q: Do I
need a computer or special equipment?
No. You only need a telephone to make calls. However, we will
email you your confirmation of service activation. TOP
Q: Does the person I'm calling
have to be an Unlimited Long Distance customer?
No. You can call anyone, anywhere in the continental Unites
States for one low monthly fee. TOP
Q: What
about my Caller ID Blocking option on my phone?
Caller ID Blocking must be disabled in order to use the
Unlimited Long Distance service. Caller ID Blocking can be
disabled by contacting your local phone company, or in most
regions by dialing *82 before your call.
TOP
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